Hvordan skapes felles situasjonsbevissthet i norske hovedkvarter?

Abstract

This paper focus on theory about situational awareness and the creation of shared situational awareness. It contributes to greater knowledge of terms on the subject and presents a simple analytical model for studying shared situational awareness in headquarters and other organisations. Literature by scientists from different countries and in different scientific fields is utilised to strengthen the validity. Empirical finds from two Norwegian headquarters are presented and the paper describes the conditions for collective sensemaking in both. The paper introduces the theoretical states individual situational awareness and shared situational awareness and claim that the collective sensemaking process is the bridge which makes shared situational awareness possible. It is stated that collective sensemaking is a vulnerable process which is dependent upon favourable conditions in several domains simultaneously. The paper questions the trends that focus development on making huge amounts of information available to all those participating in military operations. It is suggested that self synchronisation and ad hoc organising according to Network Centric Warfare are concepts that must be seen in view of the fact that shared situational awareness is achieved over time between individuals that know each other well and have developed special linguistic characteristics. It is acknowledged that communication and the systems which make it possible are crucial to any organisation. The importance of information management to provide essential and precise information and prevent information overload is pointed out. The paper hope to create broader knowledge on shared situational awareness and how this condition is created in Norwegian headquarters. This knowledge will hopefully provide the foundation for development of systems and routines that will provide good shared situational awareness with a high degree of confidence in Norwegian headquarters.